Saturday, September 05, 2009

Politically Correct Advertising

Five candidates were vying for an open seat on the Washington State Legislature in the recent primary election, held August 18th. Washington being a vote-by-mail state, ballots were sent out at the end of July, giving voters several weeks to make their choice. One of the quirky and somewhat controversial aspects of our primary is that the top two vote-getters, regardless of party affiliation, advance to the general election. This particular race was among four Republicans and one Democrat. I am pleased to report that the candidate whose radio advertising I was asked to handle, ended up cinching the top spot by a comfortable margin over the second-place finisher, another Republican, whose late husband had occupied this particular seat in the legislature until his battle with terminal cancer forced him to vacate the position. The individual appointed to fill the remainder of his term, a former state legislator himself, chose not to run again.

My recommendation to my client was to start early and advertise consistently. Given the size of our sprawling district - larger than the state of Connecticut - we had several radio markets to cover. The plan was to introduce the candidate, her background and qualifications, and then build the campaign around the endorsements of people throughout the district who know and support her candidacy.

I did not want to use prepared scripts and risk having the individuals sound stilted and artificial, which is often the case when asking people to read from a printed page words that are not their own. Rather, I chose to interview - in person or over the phone - the people whose endorsements might be meaningful to voters. Most of these interviews lasted from ten or fifteen minutes; some took considerably longer. I had prepared a list of questions designed both to keep the conversation focused and to elicit meaningful answers. But we kept the conversation open enough so that each individual might have ample opportunity to share his or her insights.

As all experienced writers and producers well know, the greatest challenge (and the real work) is in the editing. I'm not referring simply to removing pauses, stumbles, "uhs" and all the little mouth noises - the saliva clicks, plosive pops, excessive sibilance and clipping - though this is certainly a part of the process, and can require scores of individual edits. Rather, I'm talking about the choice of which ideas, words and phrases to keep, which ones to leave out, and how best to combine them to convey the intended message clearly and effectively. It is painstaking and time-consuming; one might devote several hours of concentrated effort to the creation of a single one-minute spot. But this investment of time and effort often makes all the difference when it comes to the end result.

I created seven commercials for my candidate's primary election effort. Most of them went through several revisions and refinements, based on input from the client and her campaign staff. We ran them sequentially, each airing exclusively for a few days before being replaced by the next.

One of the ironies of the outcome of this primary race (to me, anyway) was that the candidate who theoretically should have conducted the most effective broadcast campaign, given his background in television journalism, his current position in marketing and communications, and his campaign promise to be, in his words, "your communications warrior" came in a distant fifth of the five candidates. He did his own radio spots, in which he sounded quite confident (some thought perhaps a bit cocky) that he was the man for the job. But his strategy, as embodied by his radio schedule, proved anemic. He ran ads (fairly heavily) for just two days during the entire campaign: the day the ballots were received in the mail, and again several weeks later, on the Monday before the election. By contrast, the top two contenders' radio campaigns were much more consistent.

Ultimately, my candidate's greater reliance on radio proved the best overall plan. Even her main competitor acknowledged this, specifically citing her radio campaign: According to a newspaper report:
Pat Hailey, republican candidate for the 9th District House position, said Fagan is likely in the lead because she spent more money and had an extensive radio advertising campaign.
Music to my ears.
Here are the seven spots from that campaign:

4 comments:

  1. Rod,

    Congratulations to you and your candidate are in order. The process you describe is a familiar one and an excellent model for others to follow while working with a viable candidate.
    Voters are making up their mind on a daily basis, much as consumers do in their "buying" decisions.
    A few years ago, I helped with a fund-raising campaign for a new downtown, small-town library.
    When asked by my fellow committeemen how this should proceed, I suggested looking at the campaign the way one would view a political campaign; start early on the radio, planting seeds to "soften the market."
    I interviewed a number of long-term library patrons, received candid answers on what a positive force the library had been for years, often to people of limited income and mobility. It was quite touching.
    Various fundraisers then began across town, cookie sales, car washes, etc. to get the entire populace involved in building "their" library.
    Towards the end of the campaign, big donations from individuals who had been watching the involvment of the entire community came in, putting the fund-raiser over the top.
    Inside the lobby of our beautiful library are 6 plaques bearing the names of those individuals whom the library board deemed most worthy of recognition for their efforts. I was offered a spot there but chose to list our stations' call-letters, not my name, to be recognized.
    It was radio that got the ball rolling and kept it rolling to the successful conclusion.

    Best Wishes,

    Rick

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  2. Neat story, Rick! And your point is well-taken.
    The most effective cheerleader in any community is its radio station(s). Radio is uniquely positioned to frame the conversation and keep it going.

    Several years ago we were able to gain support and some start-up funding to pursue an ambitious local project, the construction of an outdoor performance venue (to call it a "bandshell" doesn't do it justice; we're looking at a $5.2 million facility) in one of our parks. We created a series of messages asking voters to urge their City Council representatives to include our project in a bond issue that was to be presented to city voters.

    The chairman of the WSU Music Department, the director of the WSU marching band, the director of the Pullman community band, and other members of the local music/performing arts community agreed to voice the messages we prepared, which ran for several weeks prior to the City Council meeting at which we presented our case.

    The Council responded favorably, the voters subsequently supported the measure by a wide margin, and we were able to hire an exceptional architecture firm to create the drawings, model, and other materials required for raising the necessary funding.

    I don't doubt that radio will continue to play an instrumental role in raising awareness and support of our fund-raising efforts as we work to bring the project to fruition.

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  3. **Update to Politically Correct Advertising**

    Susan Fagan followed the same strategy during the General Election, relying primarily on radio advertising across the district to get her message out to the voters. The radio commercials were again built around testimonials and endorsements from supporters, in their own voices, but this time around were focused more narrowly on points of differentiation between her experience and that of her opponent. (I feel a bit awkward using the term "opponent" to characterize the other candidate; "competitor" would be closer to the mark.) Both individuals being philosophically and politically quite similar to one another, we needed to distinguish Susan as the more experienced of the two in matters relevant to the position of a state legislator.

    Fortunately, Susan prevailed in the general election and today (1/11/10) enters her first term as our new State Representative. As she told voters in her final campaign commercial:

    "I want to be your next state representative because I truly believe I can make a difference.
    One year from now, you'll have a chance to evaluate my performance and either hire me for a full 4-year term or send me packing. I ask for this chance to earn your confidence and in turn give you my word to put forth my very best efforts as your state representative. Thank you for taking time to participate in this year's election. And thank you for your support."

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  4. ** Update II to Politically Correct Advertising **

    "One year from now, you'll have a chance to evaluate my performance and either hire me for a full 4-year term or send me packing." - Susan Fagan, from her radio commercial above.

    I caught a break this election season. Susan Fagan did such an outstanding job during her initial one-year term of office, that she is running unopposed in the November 2, 2010 election.

    The fact that nobody from either party filed to run against Susan is a testimony to the effectiveness of her efforts as a state legislator, including her fine use of emails and social media to interact with her constituents on a frequent basis before, during, and after a difficult and frustrating (for a minority party representative) legislative session.

    Though she was fighting a bad cold last week, Susan came to the studio last week to record a message encouraging citizens to vote. You can hear that spot here: http://audioboo.fm/boos/209886-vote-susan-fagan During our brief visit, Susan shared with me her belief (and that of her campaign strategists) that it was her radio advertising, more than any other single factor, that helped her win the election.

    Susan Fagan won the chance to prove herself in the last election.

    And because she's kept her campaign promises, she continues to win the hearts and minds of her constituents.

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Thanks for taking time to comment!